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All Systems Operational

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0

Active Incidents

0

Active Maintenances

4

Upcoming Maintenances

BroadCloud Carrier

Australia

Operational

Europe

Operational

Japan

Operational

North America

Operational

CC-One

Europe

Operational

Japan

Operational

North America

Operational

Hub

Europe

Operational

North America

Operational

Team-One

North America

Operational

Scheduled Maintenance

Schedule

July 22, 2017 6:00AM - 10:00AM EDT
July 22, 2017 10:00AM - 2:00PM UTC

Components

BroadCloud Carrier

Locations

Japan

Description

MAINTENANCE NOTIFICATION: Network MAINTENANCE TYPE : Scheduled DESCRIPTION: A Scheduled Maintenance is to be performed which updates the BroadCloud Japan Network Component configuration to provide additional capabilities and services. SERVICE IMPACT: No impact on call processing is anticipated. メンテナンス通知: ネットワーク メンテナンスの種類: 定期 メンテナンスの説明: 提供する機能のサービスを追加する目的で、BroadCloud Japan ネットワーク構成のアップデート作業を実施致します。 サービスへの影響: 通話処理に影響はございません。メンテナンス作業中も通常どおりご利用頂けます。

Schedule

July 31, 2017 12:30AM - 4:00AM EDT
July 31, 2017 4:30AM - 8:00AM UTC

Components

BroadCloud Carrier

Locations

Australia, North America

Description

MAINTENANCE NOTIFICATION: PacketSmart Data Stores MAINTENANCE TYPE (Demand/Scheduled/Emergency): Scheduled DESCRIPTION: A Scheduled Maintenance is to be performed within which BroadSoft is moving PacketSmart data files from one data store server to another. SERVICE IMPACT: PacketSmart probes under few Data stores in USA and APAC regions will experience data loss during this maintenance period.

Schedule

August 1, 2017 11:00AM - 11:59AM EDT
August 1, 2017 3:00PM - 3:59PM UTC

Components

BroadCloud Carrier

Locations

Australia

Description

MAINTENANCE NOTIFICATION: Network Configuration MAINTENANCE TYPE: Scheduled Emergency DESCRIPTION: A Scheduled Maintenance is to be performed within which BroadSoft is migrating traffic to a new core switch in our Melbourne datacentre SERVICE IMPACT: Call processing should not affected as traffic will be handled by our Sydney datacentre during the change. Service Provider Portals, Myphone, Mysite will be unavailable for short periods within the work window

Schedule

August 3, 2017 4:00PM - 6:00PM EDT
August 3, 2017 8:00PM - 10:00PM UTC

Components

BroadCloud Carrier

Locations

Europe

Description

MAINTENANCE NOTIFICATION: Network and Provisioning Configuration MAINTENANCE TYPE: Scheduled DESCRIPTION: A Scheduled Maintenance is to be performed within which BroadSoft is updating the configuration on elements of the Service Provider Portal infrastructure to provide enhanced control of the network elements. SERVICE IMPACT: Call processing is not affected. However, the Service Provider Portals, Myphone, Mysite will be unavailable for short periods during the work window.

History (Last 7 days)

Scheduled MaintenancePlanned Maintenance

Description

MAINTENANCE TYPE: Scheduled DESCRIPTION: A Scheduled Maintenance is to be performed which updates the Team-One Web UI as part of planned WebUI - June release. https://www.team-one.com/support/release-notes/web-3-6/ SERVICE IMPACT: No impact.


Components

Team-One


Locations

North America


Schedule

July 17, 2017 2:30PM - July 17, 2017 2:45PM EDT
July 17, 2017 6:30PM - July 17, 2017 6:45PM UTC



July 17, 2017 2:36PM EDT
July 17, 2017 6:36PM UTC
[Update] MAINTENANCE TYPE: Scheduled DESCRIPTION: A Scheduled Maintenance is to be performed which updates the Team-One Web UI as part of planned WebUI - June release. (https://www.team-one.com/support/release-notes/web-3-6/) SERVICE IMPACT: No impact.

July 17, 2017 2:40PM EDT
July 17, 2017 6:40PM UTC
[Update] Scheduled Maintenance is completed.